What personal data do we collect and why do we do it?
We collect to secure the purchase
Location, IP address and browser type: we will use it to calculate the charges applicable to you and the shipping cost. Shipping Address: We will ask you to enter this information so that we can, for example, calculate the shipping cost before placing your order or ship the order. When you make the payment, we will ask you to provide the following information: name, surname, telephone, e-mail, coupon information (for whom the gift voucher is intended). We will use this information for purposes such as: sending you information about your account and order. Respond to your inquiries, including refunds and complaints.
You have the opportunity to send us a message on the website. We process your contact details (name, surname, e-mail address, message content) in order to respond to your request. The legal basis for processing this data is your consent to contact us.
Google analytics cookies
Content uploaded from other websites
How can I manage my cookie settings?
Who do we share your data with?
We always keep your data secure and require that all our partners and service providers who have access to your data ensure this. Your data can be viewed by: - Website content providers - Marketing service providers - Project development team
How long do we keep your data?
We will stop processing data for the processing of which your consent is required or an objection may be expressed for these purposes after the withdrawal of your consent (statement of objection). Statistical information collected through Google Analytics and other cookies is typically used for up to 3 years. If you send inquiries via contact forms, the data travels to firstname.lastname@example.org which is stored until the administrator reviews and responds to the inquiry.
If you have an account on this website, you may request to receive a data export file with all personal data we hold about you, including those you have provided to us yourself. You may also request that we delete all personal information we hold about you. You can contact the controller. Both of these requirements do not apply to data that we are required by law to retain for administrative, legal or security purposes (such as invoices, contracts, etc.).
You can use the services of the RoyalSmoke.co.uk website:
- All able-bodied natural persons at least 18 years old;
- legal entities;
- authorized representatives of all the above persons.
You must provide correct personal data during registration on the website.